Property Surveys for Letting Agents

A professionally prepared schedule of condition or mid-tenancy inspection report provides independent, factual evidence of the property's state at a given point in time. When a landlord claims damage beyond fair wear and tear and the tenant disputes it, our report gives the deposit protection scheme adjudicator an objective baseline to assess against. This is far more persuasive than photographs taken on a mobile phone or an inventory clerk's notes. We have supported many letting agents through successful deposit dispute resolutions.

Yes, and this is one of the services we provide most frequently for letting agents. When a tenant reports damp or mould, the question is often whether it is caused by a building defect, such as penetrating damp or a failed damp proof course, or by lifestyle factors like inadequate ventilation. Our investigations identify the root cause, not just the symptom, so you and the landlord know exactly what action is needed and who is responsible for it. We provide clear recommendations for remediation in plain English.

Yes, the vast majority of our inspections on tenanted properties are carried out with the tenant in situ. We are experienced at working around tenants' schedules and being respectful of their home while carrying out a thorough inspection. All we need is the tenant's consent to access, which you or the landlord would arrange in the usual way. We always introduce ourselves, explain what we are doing and answer any questions the tenant may have.

An inventory typically focuses on contents, fixtures, fittings and decorative condition, often room by room. A schedule of condition goes deeper, recording the physical state of the building fabric: walls, ceilings, floors, roof structure, windows, doors, damp readings, structural observations and any existing defects. It is essentially a snapshot of the building's condition that can be referred back to months or years later if questions arise about damage or deterioration. Many letting agents use both, with the inventory for day-to-day tenancy management and the schedule of condition as the long-term reference document.

We understand that some situations cannot wait. For urgent matters like water ingress, structural concerns or health-related damp and mould issues, we aim to have a surveyor on site within 48 hours and a report delivered within 2 to 3 working days of the inspection. Call us directly rather than using the contact form if the matter is genuinely urgent, and we will do everything we can to prioritise it.

While our reports are not legal compliance documents in themselves, they provide the factual evidence that underpins compliance decisions. If a tenant raises concerns about damp, disrepair or hazards under the Act, our independent inspection establishes whether the property meets the required standards. The report can then be used by you, the landlord or a solicitor to determine what remedial work is needed and demonstrate that reasonable steps have been taken to address the issues. This is particularly important if the matter escalates to formal proceedings.